Frequently Asked Questions

Got a question about your time here at Chi Of Life Weight Loss and Wellness program? You’ll find all the answers here.

Your experience at Chi of Life Weight Loss program Queensland Australia is designed to facilitate lifestyle transformation from my holistic health and wellness program. On average, my guests stay for 20 days on each visit to allow them sufficient time to achieve their goals. The longer you stay with me the more weight you can lose and the more empowered and informed you will become to make healthy adaptations into your life. However, your personal goals may require more or less time. A longer stay provides an opportunity to address underlying issues and it takes 20 days to change a habit. Quite simply, I have more time with you to stimulate and inspire your healthiest intentions.

Chi of Life is located at the beautiful on the Sunshine Coast, approx. 70 minutes North of Brisbane and 20 mins from Maroochydore airport. Once your plane arrives at Maroochydore airport a team member will personally greet you and transfer you comfortably to the Retreat. Door to door shuttle bus is available from Brisbane airport. Transfer fees are not included in your program fees.

Chi of Life Weight Loss program Queensland Australia has been designed for those who are ready to relax from the hustle and bustle of life and to enjoy holistic treatments, fitness activities and to be able to focus on your program and results. I believe that this can be enjoyed by those between their early 20’s and their late eighties. Whilst I do not impose an upper age limit I do restrict our younger guests to those of 18 years or more.

Sorry you cannot bring your own pets, Gwen has a small dog (Lola).

The recommended packing list has been designed for you to use as a guide and to assist you in preparing for your visit. Clothing should be practical, functional and comfortable. It is recommended to “layer dress” in the cooler months so you can discard clothing layers as the activity changes.

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Between June and August night-time temperatures can be as low as 5 degrees Celsius, so please bring some warm clothing. Day-time winter temperatures are usually a very comfortable 19 – 24 degrees Celsius.

No, Chi of Life Weight Loss program is unique. I specialise in your total wellness our focus is on improving your foundation from the inside out. Poor digestion, colon toxicity, lymphatic congestion, adrenal fatigue, thyroid issues, poor oxygen conditions can effect your weight loss and energy that will have an effect on your long term health and weight. You will lose weight and centimeters and continue losing weight back at home, you will feel energised and vibrant. Your focus will shift from weight loss to wellness which will allow you to maintain your weight for the right reasons. Our 20 day program address’s the mind and body connection to identify your underlying issues for lasting results in a nurturing environment. Unlike most health and weight loss retreats which specialise in bootcamp style programs with one size fits all meals or only relaxation and pampering or large group programs my focus is to actually improve your long term wellness and longevity. You will be empowered with knowledge that guarantees your success long term.

At the Chi of Life your program is very personal and includes one on one time with Gwen Stewart, our small group program is limited to only 5 people, no weight loss and health retreat can provide that. No other weight loss and health retreat can provide you with meals for your individual metabolic type. No other retreat offers 100% money back guarantee on the full program that you will lose weight.

Check-in day is Monday from 8am to 11.30am and Gwen will allocate and advise you of your personal check-in time. Departure is Saturday after lunch at 12pm and includes a full morning of activities.

Try to reduce the amount of caffeine, alcohol and nicotine that you consume one to two weeks before your arrival. At Chi of Life I try to reduce the temptation of you consuming these during your stay. Smoking and drinking alcohol is not allowed.

We have a very successful track record with helping our participants lose weight and we are committed to your success at our retreat. We will work with you to identify the right foods for your metabolic type, monitor your energy expenditure and you will be under my personal supervision and motivation. Weight loss is guaranteed when you follow the program and your results depend on you and how much work you do.

Contact us and have a talk to Gwen she will be able to answer any questions you might have and assess whether the program is right for you. Chi of Life Weight Loss Health Retreat provides an exclusive alternative where you can focus on your issues and weight loss without feeling intimidated in a safe and small group environment.

WE ENCOURAGE YOU TO DISCONNECT FROM TECHNOLOGY
Your stay is designed to improve your health and wellness.Taking time out at a retreat is a perfect way to unplug from the digital world and spend some time away from your phone, television and computer. You won’t have to worry about work emails, social calls or family catch ups if your phone is turned off and stored at the bottom of your bag – absolute bliss. When you then reconnect with the outside world, you might even find you become less dependent on your devices. I would like you to concentrate on yourself rather than other outside activities.
If you cannot switch off during your stay then limited use of lap top and mobile is preferred. You will be asked to keep your laptop and mobile in your bedroom and use only at night. Free wifi is available.

While participating in the Chi of Life weight loss and wellness program your accommodation will be booked at a luxury home on the Sunshine Coast the program is designed for you to live it as you would at home, to create new habits for your return home. You are hands on in the kitchen helping create meals and snacks. We focus on your results providing you with information and personalised strategies that will change your life. Your investment in the program includes a team personally hand picked by Gwen Stewart, who are leaders in their fields of Fitness, chef, wellness coach, weight management coach, Master NLP practitioner. Included in your program is accommodation, all meals and snacks (organic when available), superfoods, live and dry blood analysis, nutritional consultation, sporting activities, group fitness sessions, infrared sauna, magnesium soaks, cooking classes, recipes, journal, handouts, workshops in 13 and 20 day stays and nutritional talks. Optional extra therapies include heavy metal testing, massage, energy healing, spiritual readings.

Simply contact Gwen by email info@chiofliferetreat.com.au or call Gwen on 0435 125 422 tell us the best day and time to call on a landline or mobile number and I will contact you.

Remember my program is different to weight loss or health retreats you may have visited before, this is a small private program offering an individualised program.
To confirm a space you will be required to make a 25% deposit via credit card (incurs no surcharge on deposits).

Balance of payments via bank transfer, credit card incur 1.5% surcharge or Bpay.

Direct deposit

Suncorp

A/c Name: Chi of Life
A/c Nbr: 560895423
BSB: 484-799

Once payment has been processed I will send you a confirmation receipt and a health history questionnaire form so that I can understand your objectives and health history etc before the start of your retreat program. Please return questionnaire to me prior to arriving.

Balance of payment to be made 14 days prior to your arrival.


CANCELLATION, TERMINATION & REFUNDS

If We do not accept Your booking and/or Your reservation and/or Your application, then any deposit paid by You will be refunded, in full.

You may cancel Your participation in Your Wellness Program at any time and at Your discretion, for any reason.

Your cancellation must be made to us, in writing.

Our refund policy is applied universally, regardless of the nature of any cancellation by You, be it for personal, medical or any other reason.

If  You cancel Your booking, for any reason, then the following refund policy will apply:

  1. if cancelled more than twelve (12) weeks prior to the Start Date, 100% of Your Booking Costs will be refunded to You, less a cancellation fee of $250;
  2. if cancelled between twelve (12) and six (6) weeks prior to the Start Date, 50% of Your Booking Costs will be refunded to You, less a cancellation fee of $250;
  3. if cancelled between six (6) and three (3) weeks prior to the Start Date, 25% of Your Booking Costs will be refunded to You, less a cancellation fee of $250; and
  4. If cancelled within three (3) weeks of Your Start Date, or thereafter, NO REFUND of Your Booking Costs will be made to You.

If, following Your cancellation, any arrears remain owing to Us, such monies will remain due and owing pursuant to these Terms and Conditions.

You should note that depending upon the time that You make your booking, You may not be eligible for any refund from Us.

Our refund policy is reasonable and necessary because Our wellness programs are small group bookings that have fixed costs to Us which do not reflect the number of individual participants.  Whilst all reasonable efforts will be made to replace You as a participant, it is not always possible to do so on short notice, nor possible to replace Your participation with a fully paying participant, due to the urgency of re-advertising.  Our refund policy reflects the commercial nature of Our wellness programs, which are run for the benefit of multiple individuals (in a shared environment) and not solely for Your benefit.

We may terminate Your participation in the Wellness Program with Us, at any time, if We consider that You are in breach of Your Obligations within these Terms and Conditions.

If we terminate Your participation, then the same refund policy will also apply to Your Booking Costs, as if You cancelled Your participation, yourself.

Despite any cancellation or termination, necessary Terms and Conditions will SURVIVE and remain in full force and effect, together with all other rights, obligations, warranties, covenants, acknowledgements, agreements, indemnities, remedies, relief and reliance clauses incidental to, or touching upon, such matters contained within this Service Agreement, to allow any necessary or desirable enforcement of such.